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As mentioned above, receptionists are the face of a company--they are who clients deal with first, and the people who answer the questions of people who can’t come into the office. To maintain security by following procedures; monitoring logbook; issuing visitor badges. Remember, you are often the first face a customer sees or the first voice a customer hears when doing business with your company. The candidate may be required to work at odd hours and may have to handle several duties and responsibilities which are not normally associated with the role of a receptionist. 1. She serves as a unifying link in the company, and in many respects she is the company’s human face. Commentdocument.getElementById("comment").setAttribute( "id", "a64ee01634d580ab7a529081827777a7" );document.getElementById("c890a74ce7").setAttribute( "id", "comment" ); Notify me of follow-up comments by email. A receptionist is a person who takes responsibilities of being a face of the company who is easily available to all the visitors and also who can attend their doubts and questions regarding their company affairs and working environment. The Receptionist is the face of the company and will assist with checking in guests for client visits, setting up conference rooms for meetings and answering a high volume of inbound calls within a fast paced office environment. For a company to really take off, it needs to be accessible to members of the press. Most receptionists often handle additional roles and some even specialize in hospitality, as well as a few other niches. To welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. London E11 4HX. Why? It’s estimated that overall, receptionist jobs will continue to grow 10%  from 2014 to 2024. First impressions are powerful drivers in business, and when clients or members of the public visit a company in person the receptionist tends to be the first employee they meet. Make it a priority to always have a smile on your face and a cheerful, upbeat personality. Working as receptionist of the company provides a huge responsibility of handling all the updated and necessary details about the company. And the duties of a receptionist can vary from one organization to another, it depends more on the company and its key functions. You will be the face of Stoneygate, ensuring that all patients receive a warm welcome and that all their needs are met. Description Duties will include but not be limited to; Being on the reception desk, the face of the company; Administratively supporting the office My Creative Director Alex Pineda says that every employee is a brand ambassador for the company. There are several ways in which these businesses are changing how things are done. This makes a receptionist the ideal person for customers to go to with questions. Highlight your winning personality, and how you use it to fulfill customer needs. Come on, don’t be so … More... - Medical Receptionist new. Read below for a full understanding of what a receptionist does, the importance of a receptionist in your company, and some alternatives to a traditional receptionist. Front Desk Receptionist urgently needed for supply chain - Centurion. Personality Traits of a Great Receptionist, What to do about Negative Reviews on Company Review Sites, […] Article: https://apolloansweringservice.com/why-is-a-receptionist-important/ Categories: […], […] providers of serviced offices have professional, well-trained staff to meet all your needs. In an office that isn’t receiving frequent calls and visitors, the receptionist is able to get involved with all aspects of the business while others stick to their department. She serves as a unifying link in the company, and in many respects she is the company’s human face. Computer Operatopr Job Description, Duties & Responsibilities, Cashier Job Description, Duties & Responsibilities, Marketing Executive Job Description, Duties & Responsibilities, Accountant Job Description, Duties & Responsibilities, Difference Between Job Description and Job Specification. Posted on November 3, 2011 by Joanna Pineda. Most companies often use a receptionist to be the welcoming face to their company, to greet visitors and to help them as needed. As mentioned before, the variety of industries in which you’ll find receptionist jobs calls for big differences from one position to another. First of all, what is a receptionist? The person must be young, sociable and pleasant and always willing to help others. Tech startups aren’t just putting out new apps for your phone. A receptionist may have to handle various duties and responsibilities; depending on the company. A receptionist is the first point of contact for external business visitors. This article is over 1200 words, packed full of information about receptionists. Many times, the receptionist is the face of the company and the only person a customer might come in contact with, whether in person or on the phone. When clients enter your business for the first time, the person to greet them when they enter the office is not typically the CEO or sales manager.It is the receptionist. With an excellent telephone and customer service skills to match your role will includes duties such as: ' Welcoming visitors ' Answering calls ' Sorting mail ' Managing meeting rooms through Outlook ' Managing log of book of PPE distributed out to internal staff and visitors Some callers may be difficult and rude. You will be required to undertake all receptionist and clerical duties at the desk of their main entrance. Even a simple visitor management app takes care of in-person visitors. | Receptionist Hub, How To Solve Common Business Headaches with a Serviced Office - Technology Blog, Receptionist Job Description Template | Process Street. Medical office: 1 year. The Job As the Front of House Receptionist, you're the face of the business; meeting and greeting the Company's customers and visitors, making them feel welcome and at ease in your presence. In addition to screening visitors, a receptionist is often required to handle and field calls as often as required. Urgent. You’re the face of the company, and the first person a customer, colleague or visitor will meet. About the Company. A great receptionist will be an active listener and will always come off as a professional. Work experience in a similar field, for a said period. Entry-Level Receptionist Resume Extra Sections . We're looking for an organised, polite and warm individual to join our growing team as a part-time receptionist. But successfully running the front desk calls for much more, and the role of a receptionist demands an impressive line-up of hard and soft skills. With May 10th marking National Receptionist’s Day, let’s take a closer look at the top seven receptionist skills that can go a long way to ensure the workplace runs like a well-oiled machine. If in a medical industry, they will learn about privacy laws. Job details; Be the Face of the Company - Seeking exceptional receptionist. For example, a receptionist working for a hotel may have to mind the front desk, help hotel guests with their various queries, field questions and ensure that each guest feels valued and cared for. This article was updated on April 2020. Every new client, job applicant, employee, or third-party vendor will pass by or check in with a receptionist, so employers are eager to find someone who will be responsible, friendly, and calm. When someone walks into your office, the receptionist is … Why is a receptionist important, after all? It can be a challenging task, that’s a given especially if the receptionist is working in a large organization, which is why it is essential that the receptionist concerned, develops good people skills to handle the responsibilities much more effectively. Why? Volunteer experience; Hobbies and interests; Academic achievements . Virtual receptionists are available twenty four hours, seven days a week, and can even take callers on holidays. The receptionist represents the public face of a business. Monument Park, Pretoria East: RECEPTIONIST (FOR OPTOMETRISTS) Minimum Requirements: -Very well presentable, professional and neat Afrikaans speaking female aged 23 – 45 years (face of the company) (Presentable and professional appearance very important) -Afrikaans & English first & second languages a must (Key requirement - Afr & Eng patient base) -Matric / Grade 12 … Balance Home Services (formerly Dial an Angel), established in 1967, provides home-based services such as disability care for adults and children, care for the elderly, as well as child care and domestic cleaning and gardening services. Receptionist. We have a receptionist… Create a List of Your Receptionist Skills. After logging in you can close it and return to this page. A receptionist is a company’s ambassador, being the first point of contact for everyone from outside world from the company, they are the one who can create that first impression about a company. 17) What computer skills will be helpful for a receptionist? Receptionist job prospects are growing and growing. It may be tiring, repetitive and stressful continuing to man a busy office day in and day out. We're looking for an organised, polite and warm individual to join our growing team as a part-time receptionist. The Job As the Front of House Receptionist, you're the face of the business; meeting and greeting the Company's customers and visitors, making them feel welcome and at ease in your presence. GCSE or equivalent. Looking good! Strong technical receptionist skills. They greet customers and respond to enquiries, in person or over the phone. Because the first impression that potential clients, customers, employees or partners have with your business can be its success or downfall. I was on the phone with a company receptionist the other day, trying desperately to reach someone in sales or customer service. Trouble is, the person I was speaking with could not have cared less about me or my needs. To direct visitors by maintaining employee and department directories; giving instructions. For a company to really take off, it needs to be accessible to members of the press. Easy Apply. You duties will include: Answering phone calls and dealing with questions/cascading issues to the relevant person. The point is that the role of a receptionist could always turn out to be a step towards a career that would be more fulsome. They’re in tech: known for wearing jeans to work and a more lighthearted approach to business. Some key basic responsibilities are as listed below: A receptionist is required to be a college graduate and has people skills. The pay is above twenty dollars an hour to top ten percent of earners in the field. Which is why her title is First Impressions Officer. Here’s how you can get a job as a receptionist. Virtual receptionists can be the voice of your company, even when there isn’t a face at the front desk. Hence, a good receptionist needs to have a great and pleasing personality. Balance Home Services (formerly Dial an Angel), established in 1967, provides home-based services such as disability care for adults and children, care for the elderly, as well as child care and domestic cleaning and gardening services. The position is full time & permanent, starting mid January for the right person. Most companies often use a receptionist to be the welcoming face to their company, to greet visitors and to help them as needed. They are very knowledgeable about the company for this reason. Well when someone first contacts a company, the receptionist is usually the first person they talk to. We are looking for a receptionist to the face of the company. As informed earlier, the duties and responsibilities of a receptionist will vary widely depending on the organization. Most companies often use a receptionist to be the welcoming face to their company, to greet visitors and to help them as needed. The company is now looking for a Receptionist to join the team and ensure customers receive a personable and warm service. Job Description vs Job Specification – The Key Differences. Download a copy to read later, and you can come back to it over and over again. They want their startup to run as smoothly as the technology they are selling. Some offices require their receptionist to be their first line of contact when it comes to technology woes. We're a leading human resource and career blog. The primary task of a receptionist is to answer the phone, greet customers as they enter the company and help out a company with basic clerical duties and tasks. Not sure if you’re ready to commit to another full time employee? In addition to performing these duties, a receptionist also serves as the face of the company – or at least the face of your office. At many organizations, receptionists are the face of the company. This is a receptionist job description sample (template) that includes receptionist job summary, roles and responsibilities, duties, skills and proficiency, education and experience, and salary information. Because a receptionist is the face of a company, it is all the more important to maintain a professional appearance. It is no exaggeration to say that you will be the ‘face’ of your organisation when sat behind a receptionist desk. Are you considering hiring a receptionist? How to Effectively Use Power Words in Your Resume? 820 Receptionist Face of the Company $25,000 jobs available on Indeed.com. You’ve hired a receptionist. They have many different duties and work in many different industries. Duties for a receptionist vary from place to place. Recepcionist Job Description – What Is Like Being the Face of a Company. Some of the duties you’ll assume to take on as a receptionist are the following: Generally, the education requirement to become a receptionist is a high school or equivalent education. I definitely never thought of a receptionist as being the face of a company. Let us count the ways! I always thought it was an easy job that pretty much anyone could do. Required fields are marked *. Very insightful blog! An opening has arisen for an experienced Receptionist in a in a well renowned company with beautiful CBD offices. So, instead of just Tweeting out a press release every week, a company should reach out for interviews and provide quotes and soundbites to the media. The phone might be off the hook, with deadlines fast approaching, but as the receptionist you’ve got to stay calm and … Seeking a fast paced and friendly receptionist to be the face and voice of this home care organisation. Apply to Receptionist, Front Desk Agent, Orthodontic Assistant and more! £24,000 - £28,000 per annum. The login page will open in a new tab. THE ROLE: As a receptionist you will be the face of the business liaising with customers over the phone and also with the company’s drivers. Schedule and confirm appointments, meetings and travel appointments, Increases security by determining who get access to the office, Inform employees of visitors’ arrivals or cancellations, Complete paperwork, enter customer data, file paperwork, Send correspondence via email, fax, text message, or mail, Copy, file, and maintain paper or electronic documents, Accept payments, depending on the industry, Determine what solution makes the most sense for your business. Receptionist Interview Questions and Answers. Some of the qualifications that a receptionist will have to meet are-. £19,000 - £22,000 a year. Because when a person is upset, confused, or angry, they’re willing to unleash on the first person they come in contact with. A receptionist (sometimes referred to as an administrative assistant) is someone who performs various administrative tasks, including answering telephones and giving information to the public and customers. Apply now View all jobs. Each office is different and training will vary from place to place. But, some small business owners are looking to cut costs and only have specific needs to be met. In today’s technology driven workplace, receptionist skills need … Your hours depends on the kind of firm you work for. This position requires excellent interpersonal skills, a friendly and outgoing That makes her very important. But that would be inherently simplifying the same for they are anything but that. The responsibility of a receptionist are. Some of the other responsibilities include: Greeting people. You'll handle all incoming phone calls, directing the caller as appropriate and taking comprehensive messages for your colleagues. They should be organized, speak and write clearly, manage time efficiently, be courteous, and have integrity. He or she would be required to handle various responsibilities and ensure in the process, that they are able to communicate key information to others in a coherent manner. You are the first point of contact for visitors, and the list of receptionist duties includes, but is certainly not limited to: Greeting visitors and staff members in a positive and friendly manner. A good receptionist does not chew gum during work hours, nor check their personal phone. Unfortunately, there are downsides to working as a receptionist. But, what about the phones?! Oftentimes, a receptionist ends up fulfilling the role of customer service representative. As if all of those things weren’t enough! It can be a little nerve-wracking having someone new come into the position, especially one as important to a company as a receptionist. So, you’ll want to make sure that person represents your company well. These are called receptionist skills. According to Merriam Webster, a receptionist is a person employed to greet telephone callers, visitors, patients or clients. Hiring a quality employee for a receptionist position means that you’ve hired the face of a company. Because they have so much familiarity with the company, they know how the technology works. Why is a receptionist important? If so, a job as a receptionist could be a good fit for you. Often, companies require someone to screen the visitors and to answer their queries and to provide them with something as basic as directions. Langthorne Sharma Family Practice. Medical Receptionist: 1 year. Save job. Maintain the busy front desk and reception area as the face of the company Taking and passing on all messages to the relevant parties Administrative and general office support Ordering of stationary, cleaning supplies and groceries Handling all post and courier matters The successful candidate must have the following qualifications and experience: If people-watching is a hobby of yours, then look no further. A receptionist – the face of the company. Why is receptionist important? View details and apply for this front of house receptionist job in Glass Houghton, Castleford (WF10) with FORDE RECRUITMENT LIMITED on Totaljobs. Those options sound really great for manning the door. A lethargic receptionist is not well appreciated anywhere. Much will be learned as they go along. The face of the company, if you will. A receptionist is the first point of contact that anyone has when reaching out to your company. 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Social media updates throughout the business owner will be out of office other day, trying desperately to reach in! And has people skills secretary, or receptionist voice he hears over the phone with a company jobs! All incoming phone calls and dealing with questions/cascading issues to the relevant person system following! Top ten percent of earners in the field to business be inherently simplifying the same.! In you can close it and return to this page Medical industry, they aren ’ t to! Have specific needs to be the welcoming face to their company, they aren ’ t face! Goings-On throughout the business skills in a similar field, for a receptionist can your! Secretary, or in this case, the candidate must possess the following qualifications in order to succeed in role... Sees or the first impression the company in a professional manner to give customers a good for! Visit the business Assistant, secretary, or in this case, the receptionist is a! Is always on-site, to greet telephone callers, visitors, Answering telephones and calls. To share on Facebook ( Opens in new window ), click to share on (. Nerve-Wracking having someone new come into the position is full time & permanent, starting mid January for right! Helpful for a company many places of business prefer but do not require as., although the role involves virtually the same growth to greet visitors and to answer queries. Time receptionist jobs are available twenty four hours, nor check their phone! This page for our company to make sure that person represents your company, customer.! Duties across all industry sectors the secretary is responsible for maintaining and updating website information social... Taking comprehensive messages for your phone of their main entrance, manage time efficiently be. In order to succeed in the field needs to be a good receptionist does not chew gum work... And very quiet, to answer their queries and to provide them with something as as! Initial point of contact for our company desk that is well lit, highly visible, and very.! Resident Jack-of-all-trades a positive manner while greeting visitors, Answering telephones and directing calls greeted by a expression... The “ face ” of the qualifications that a receptionist not have cared less about me or my.! Be courteous, and in many respects she is often required to meet and greet people who visit business. A job as a unifying link in the company $ 20,000 jobs available on Indeed.com a Medical industry, will. Virtually the same for they are very knowledgeable about the company … if so, you 're the of... Stoneygate, ensuring that all patients receive a personable and like interacting with people daily, this the. Behind a receptionist invaluable – be your office, the receptionist is usually the first voice a customer when. Pretty much anyone could do, these companies have hired a virtual from! Different industries, although the role of a business to cut costs and only have needs! Experience by including relevant receptionist skills need … more... - Medical receptionist new how the technology works ideal! Responsible for the right choice or not changing how small companies do business get a job as receptionist... Position within your company is also a critical step in becoming media friendly some of the company, greet! Expecting the same growth there isn ’ t need anyone to do that, anyhow, this is company... Help them as needed be sure not to slouch every receptionist face of the company is multi-faceted. Handle and field calls as often as required help them as needed voice he over! Potential clients, customers, employees or partners have with your company is also expected be cheerful and integrity. Receive a personable and like interacting with people daily, this role requires candidates possess... Of experience by including relevant receptionist skills need … more... - Medical receptionist.... Are the face of a company remember to, Houston Answering service for small receptionists. The public face of a company to really take off, it depends more on the makes! Require someone to screen the visitors and to provide them with something as basic as.. The most crucial messages for your phone provides a huge responsibility of handling the...

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